Last Updated: September 11, 2026
This Privacy Policy explains how Ink Enterprises D/B/A Turnrows Apparel (“Turnrows,” “we,” “us,” or “our”) collects, uses, shares, and protects information when you visit, interact with, or make a purchase from turnrows.com.
By using our website, you acknowledge the collection and use of information as described in this Privacy Policy.
1. Information We Collect
Information You Provide to Us
When you place an order, create an account, contact us, sign up for emails or text messages, or otherwise interact with our website, we may collect information such as:
- Name
- Email address
- Phone number
- Billing address
- Shipping address
- Order details
- Account login information
- Marketing preferences and consent
- Any information you provide through forms, messages, or customer service requests
Payment Information
Payments are processed through third-party payment providers. We do not directly store full credit card numbers or full payment card details on our website. Payment information is handled by our payment processors according to their own security and privacy practices.
Automatically Collected Information
When you visit our website, certain information may be collected automatically, including:
- IP address
- Browser type
- Device type
- Pages and products viewed
- Referring website
- Date and time of visit
- Cookies and similar tracking technologies
- Shopping cart and checkout activity
- Interactions with our website, emails, and marketing communications
We may use this information to understand how visitors interact with our website, improve the shopping experience, personalize marketing communications, and determine when certain communications, such as abandoned cart reminders, may be appropriate.
2. How We Use Your Information
We may use your information to:
- Process and fulfill orders
- Provide order confirmations and shipping updates
- Respond to customer service requests
- Manage customer accounts
- Process returns, exchanges, or store credit
- Improve our website, products, and services
- Personalize your shopping experience and marketing communications
- Prevent fraud and protect the security of our website
- Send marketing emails and text messages, promotions, product updates, cart reminders, or other communications if you have opted in or where otherwise permitted by law
- Measure and analyze the effectiveness of our marketing efforts
- Comply with legal, tax, accounting, and regulatory obligations
3. Email and Text Message Marketing
We may use third-party marketing service providers, including Klaviyo, to manage email and text message communications.
If you provide your email address or phone number and consent to receive marketing communications, we may use that information to send you promotional messages, product information, special offers, reminders, and other marketing communications.
Consent to receive marketing text messages is not a condition of making a purchase. Message frequency may vary. Message and data rates may apply. You may opt out of marketing text messages at any time by following the instructions provided in the message, such as replying STOP. You may unsubscribe from marketing emails using the unsubscribe link included in our emails.
Transactional communications related to an order, account, or customer service request may still be sent where appropriate.
4. Cookies and Tracking Technologies
Our website uses or may use cookies, pixels, and similar technologies to operate the site, remember your preferences, analyze traffic and website activity, support cart and checkout functionality, personalize your experience, and support our marketing efforts.
Some cookies are necessary for the website to function properly. Others may be used for analytics, advertising, personalization, or marketing purposes.
Our website may also use cookies or similar technologies to keep track of products you view or place in your shopping cart, including when you leave the website before completing a purchase. This information may be used to determine when to send abandoned cart reminders by email or text message if you have consented to receive those communications.
You may be able to manage cookies through your browser settings or other privacy controls we make available. Disabling cookies may affect certain website features, including cart and checkout functionality.
5. How We Share Information
We may share personal information with trusted service providers who help us operate our website and business, including:
- E-commerce platform providers
- Payment processors
- Shipping carriers
- Tax calculation providers
- Email and text message marketing service providers, including Klaviyo
- Analytics and advertising providers
- Fraud prevention services
- Customer service and business operations providers
These service providers may process information on our behalf as necessary to provide their services.
We may also disclose information when required by law, to comply with legal obligations, enforce our policies, protect our rights, or protect the safety and security of our customers, website, or business.
We do not sell personal information in the traditional sense. However, certain privacy laws may define some advertising, analytics, or tracking activities as “sharing” or “selling” personal information. Where required, we will provide applicable choices or opt-out options.
The above excludes text messaging originator opt-in data and consent; this information will not be shared with any third parties for their own marketing or promotional purposes.
6. Location Information
We do not intentionally collect precise location information through our website unless you choose to provide it or enable a feature that requires it.
We may collect general location information, such as an approximate location derived from your IP address, for purposes such as website analytics, fraud prevention, providing relevant content, and improving our services.
If we offer a feature that uses more precise location information, we will provide appropriate notice and obtain permission where required.
7. Third-Party Services
Our website may contain links to third-party websites or use third-party services. These third parties may collect and process information according to their own privacy policies and practices.
We are not responsible for the privacy practices, content, or security of third-party websites or services. We encourage you to review their privacy policies before providing information to them.
8. Data Security
We use reasonable administrative, technical, and physical safeguards designed to protect personal information. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
9. Data Retention
We retain personal information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, including order fulfillment, customer service, marketing, legal compliance, accounting, dispute resolution, and business recordkeeping.
We may also retain records of marketing consent and opt-out requests as necessary to comply with applicable laws and honor your communication preferences.
10. Your Privacy Choices
You may unsubscribe from marketing emails at any time by using the unsubscribe link contained in our marketing emails.
You may opt out of marketing text messages by following the opt-out instructions included in those messages, such as replying STOP.
Depending on your location, you may also have certain rights regarding your personal information, including the right to request access, correction, deletion, or restriction of certain information.
To make a privacy-related request, please contact us here. We may need to verify your identity before processing your request.
11. State and International Privacy Rights
Certain states or countries may provide additional privacy rights. If you are located in a jurisdiction with specific privacy rights, you may have the right to:
- Request access to personal information we maintain about you
- Request correction of inaccurate information
- Request deletion of personal information
- Opt out of certain sharing, selling, or targeted advertising activities
- Limit the use of certain sensitive personal information, where applicable
To exercise these rights, please contact us here.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our practices, services, technology, or legal requirements. Any changes will be posted on this page with an updated “Last Updated” date.
13. Contact Us
For questions about this Privacy Policy or our privacy practices, contact us here or at:
Ink Enterprises
D/B/A Turnrows Apparel
400 Casey Drive
Maumelle, AR 72113